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lembray helps care providers record the stories of the people they support, in their own voice. Each story becomes a page in their storybook, and the family can listen to the voice in the lembray app. It helps care teams know people beyond their care needs, and gives families something meaningful to keep.
Because knowing someone’s story changes the way we care for them. Care teams have always gathered stories in scrapbooks and memory boxes, and that matters, especially in dementia care. But a voice carries what paper can’t: the laugh, the accent, the way they tell it. lembray keeps the story and the voice together, for your team and for the family.
No. lembray does not replace your care planning or care management system, an advance care plan or a will. It sits alongside them, focusing on the person behind the care plan: their life, memories, relationships and what matters to them.
For three things: turning recorded speech into text, translating it, and suggesting follow-up questions for a future conversation, based on what the person has already said. AI never writes or changes anyone’s story, and nothing is invented. A carer always decides whether to ask a suggested question.
lembray comes from the Portuguese word lembrai, which means remember. It began in Portugal, with one family and one grandfather’s voice.
Care homes, home care providers, supported living and other organisations that support people, and the families of the people they care for.
A carer sits with the person and records in the lembray app on a phone or tablet. lembray transcribes each story, and the carer can add photos, group stories into chapters, and correct the text if needed.
lembray guides every conversation. Questions are organised into 18 chapters of a life, from Early Days to Messages for the Future, and each chapter holds stories, such as Where I grew up. The carer picks a chapter, then a story, and lembray shows the questions for it. Every question is open, warm and written never to test memory, and each is tagged as everyday, gentle or sensitive so carers know when to offer it.
No. They are a starting point. Carers follow the person’s lead, can add their own chapters, topics and questions at any point, or skip the suggestions and simply listen.
No. The person only needs to talk. The carer handles the recording.
Yes. Recording is simply a conversation, at the person’s own pace, and nothing is asked of them but their stories. If someone can no longer remember a story, a family member or carer can write one about a moment they treasured, and the person reads it aloud. Their voice is completely real.
A story can be recorded in a few minutes. How it fits into your care is up to you: some organisations set aside dedicated time for it, others make it part of the time carers already spend with people.
Yes. Families receive every new story as it is added, in their loved one’s voice, wherever they live. They can also add photographs, record their own memories, suggest questions and comment on stories, and are told when they appear in one. When someone dies, their storybook can be passed to a family member to keep.
Yes. Your team and families see lembray at your organisation, with your name and logo throughout. lembray stays visible as the technology behind it; it is not a fully white-label product.
Yes. A storybook can be printed with your branding, as a gift for a birthday or Christmas. Print holds the stories, photographs and chapters; the voice recordings stay in lembray.
Yes. A live dashboard shows each person’s stories, chapters and last activity, and a short summary arrives by email each month.
A short note for the next shift: which chapters someone most enjoys talking about, what is unfinished, and where family could help. They show chapter names only, never what anyone said.
Stories are transcribed automatically in almost 100 languages, and any story can be translated, so family members can read it in their own language. The voice always plays in the original language. The app itself is available in English, Portuguese, Spanish, French and German.
Every organisation is different, so we agree fees together, based on how many people you support and how you would like to use lembray. Book a conversation and we will talk it through.
Book a conversation. We learn about your organisation and agree an approach that suits your size and needs. If you would like, we do the setting up for you: you fill in one simple template, and we load the people you support, create your carers’ logins and add the family members you have authorised, ready to share. Then we walk your team through it.
Only people your organisation authorises. Carers only see the people assigned to them. Each family member’s access is authorised by your office, recorded, and can be withdrawn at any time.
Your office marks them as having left and their access ends immediately. Their name stays on the stories they recorded.
They are kept for the person and their family. When someone dies, their storybook can be transferred to a family member to keep as their own. If your organisation removes someone from lembray, their stories, recordings and photos are permanently deleted.
Yes. Everything is encrypted in transit and at rest. lembray is run in line with UK GDPR, never sells data, and never uses stories for anything other than providing lembray. The data protection arrangements for each organisation are agreed as part of setting up. Read our Privacy Policy.
No. lembray does not use anyone’s voice to identify them or to create a biometric profile. Recordings are used only to create the written story and to play back in the lembray app.
Yes. We have a data protection impact assessment and records of processing, and we’re happy to share what you need for your own due diligence.
If your loved one’s care provider uses lembray, they can share their storybook with you. lembray for families, for use on your own, is coming soon. Join the waiting list on our For families page.
No. Log in as usual.
Preserving voices, stories and the people behind them.
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From the Portuguese lembrai, remember.
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